Automatic triage of your work inbox with draft replies

For every incoming email the agent classifies it (quote, support, invoice, sales pitch), applies a label and prepares a draft for customer requests.

L2 semi-autonomousVerified sourceBased on official documentation we checked; not tested by us yet. · updated 16/10/2026

Difficulty: Intermediate
Setup time: 1.5 h
Estimated cost: €0–10/month
Category: Small business & freelancers

⏱ Trigger

New email received (event)

✋ Human approval

Replies stay as drafts: you review and send.

→ Output

Gmail labels + drafts

Autonomy level 2 — Semi-autonomous (approval): Runs on its own but waits for your approval before anything sensitive.

01Connected tools

02What the agent does on its own

step 01

Reads each new email.

step 02

Classifies it and estimates urgency.

step 03

Applies the matching label.

step 04

Creates a draft reply for quotes and support; notifies you of urgent ones.

03Agent instructions

$ instructions.txt · replace the {VARIABLES}

> Classify this email into exactly one category: QUOTE, SUPPORT, INVOICE, SALES, OTHER. Give the urgency (1–3) and, for QUOTE or SUPPORT, suggest a reply of at most 60 words in {COMPANY}'s tone. Answer in JSON: {"category":…, "urgency":…, "draft":…}.

04Limits and legal points

Expect some misclassification at first: keep a "to review" label. Personal data: check your LLM provider's data-processing terms (GDPR) and send it as little as possible.